Online communication of the Spanish Sports Federations: corporate website and RRSS since the appearance of Covid-19

Authors

  • Ana Belén Fernández Souto Universidade de Vigo
  • Juan José Perona Sáez
  • Maria Luz Barbeito Veloso
  • Mónica Valderrama Santomé

DOI:

https://doi.org/10.47197/retos.v46.93753

Keywords:

Sports federations; online communication; social networks; website; Spain; Covid-19

Abstract

The arrival of Covid-19 has changed the communication strategies of all organizations. The Spanish sports federations are not immune to this fact and have had to adapt their communication policies to the new social needs. To achieve this, they have opted for online technologies and temporarily stopped using other traditional tools in the field of communication, such as public events. This article aims to reflect on the use that these institutions have made of the corporate web and social networks during the outbreak of the pandemic. To address this issue, a survey has been carried out among the communication directors of the sports federations collected by the Higher Sports Council (CSD) and an analysis of their websites has been made. It has been verified that 100% of the institutions analyzed have a corporate website and the vast majority bet on the use of social networks, mainly Facebook, Twitter and YouTube. Communication officials say that these tools have taken on greater weight in the mix of communication with the health crisis. On the other hand, the research reveals that, in just a decade, the Federations that use RRSS have gone from 39% to 97%, which shows the commitment to these communication tools.

Key words: Sports federations; online communication; social networks; website; Spain; Covid-19.

Author Biography

  • Ana Belén Fernández Souto, Universidade de Vigo

    Profesora titular de Universidad en la Universidade de Vigo, Departamento de Comunicación Audiovisual y Publicidad. Directora de área de Extensión cultural y estudiantes del Vicerrectorado de Pontevedra de la Universidade de Vigo.

References

Barbolla, J.O. (2020). Transformación digital, redes sociales y comercio electrónico en la estrategia empresarial frente a la Covid-19. Actividad empresarial en la pandemia de la Covid. Nº 170, 140.

Cornell, B., & Shapiro, A. C. (1987). “Corporate stakeholders and corporate finance”. Financial management, v. 16, n. 1, pp. 4-14.

De-la-Fuente-Sabaté, J.M., & De-Quevedo-Puente, E. (2003). “The concept and measurement of corporate reputation: an application to Spanish financial intermediaries”. Corporate reputation review, v. 5, n. 4, pp. 280-301. https://doi.org/10.1057/palgrave.crr.1540180

Eiró-Gomes, M., & Nunes, T. (2018). Comunicación en las Federaciones deportivas en Portugal: ¿dónde estamos?. Redmarka. Revista de Marketing Aplicado, 01(022), 65-88. https://doi.org/10.17979/redma.2018.01.022.4935

Hill, C. W., & Jones, T. M. (1992). “Stakeholder-agency theory”. Journal of management studies, v. 29, n. 2, pp. 131-154.

http://faratarjome.ir/u/media/shopping_files/store-EN-1485783393-748.pdf

Jensen, M. & Meckling, W. (1976). “Theory of the firm: managerial behavior, agency costs and ownership structure”. Journal of financial economics, v. 3, n. 4, pp. 305-360. https://doi.org/10.1016/0304-405X(76)90026-X

Monserrat-Gauchi, J., González-Redondo, P., & Campillo-Alhama, C. (2020). La comunicación organizacional en las Entidades Deportivas Náuticas. Propuesta de modelo estratégico y relacional (Organizational communication in nautical sports entities. Proposal of a strategic and relational model). Retos, 38, 692–699. https://doi.org/10.47197/retos.v38i38.78153

Martín-García, M.D., (2011). Deporte y sociedad: los departamentos de comunicación en las Federaciones deportivas españolas. Tesis Doctoral. Universidad Rey Juan Carlos. Madrid.

Ojeda, S. M. (s. f.). Estrategias de comunicación on line y offline: análisis y recomendaciones para la empresa Opercádiz [Tesis de maestría]. Universidad de Cádiz, Cádiz. Recuperado de: https://mastereconomicas.uca.es/wp-content/uploads/2016/08/Sandra-Ojeda-Gonzalez.pdf

Perona-Páez, J.J.; Barbeito-Veloso, M.L.; Hernández-Ruiz, A. & Rodríguez-Prieto, V. (2020). “Construcción del relato informativo audiovisual y su impacto sobre la reputación de la radio y la televisión”. Profesional de la información, v. 29, n. 6, e290634. https://doi.org/10.3145/epi.2020.nov.34

Sanabrias Moreno, D., Sánchez-Zafra, M., Lara-Sánchez, A. J., Zagalaz-Sánchez, M. L., & Cachón-Zagalaz, J. (2021). Uso del Smartphone, Actividad Física y Autoconcepto. Relación entre los tres constructos (Use of the Smartphone, Physical Activity and Self-Concept. Relationship between the three constructs). Retos, 39, 764–768. https://doi.org/10.47197/retos.v1i40.82470

Rebate, C. (2018). Todo lo que necesitas saber sobre influencia digital. Empresa Activa.

Tenorio, R. C. (2019). Gestión de la comunicación en las redes sociales de las Federaciones de fútbol nacionales. Obra digital, (17), 19-34.

Villafañe, Justo (2004). La buena reputación. Claves del valor intangible de las empresas. Madrid: Pirámide. ISBN: 84 368 1839 3.

Downloads

Published

28-09-2022

Issue

Section

Original Research Article

How to Cite

Fernández Souto, A. B., Perona Sáez, J. J., Barbeito Veloso, M. L., & Valderrama Santomé, M. (2022). Online communication of the Spanish Sports Federations: corporate website and RRSS since the appearance of Covid-19. Retos, 46, 996-1003. https://doi.org/10.47197/retos.v46.93753